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James Smith Resume

·609 words·3 mins·
James Smith
Author
James Smith
Table of Contents

  1. Cloud Engineer

    Mar 2024 - Current

    Idea 11

    Idea 11 is an award-winning, full-stack AWS & Azure IT company that specialises in digital transformations, cloud infrastructure, software development and managed services.

    • Manage, troubleshoot, and resolve Incidents, Service Requests, Events, and Problems
    • Provide architectural governance and technical leadership for an assigned set of clients
    • Participate in AGILE methodologies.
    • Actively participate in continual improvement initiatives.
    Azure
    AWS
    Windows Server
    Agile
    Connectwise
    LogicMonitor
    Sharepoint Online
    Microsoft 365

  2. Automation Engineer

    Jan 2022 - March 2023

    Interactive

    Interactive are a leading IT service provider and voted Australia’s best place to work. Providing services in Cloud, Cyber Security, Data Centres, Business Continuity, Hardware Maintenance, Serviced Office and Digital Workplace.

    • Create custom monitoring solution based on PowerShell and Azure Monitor.
    • Create templated containers for PowerShell and Python development.
    • Participate in AGILE methodologies.
    Azure
    Powershell
    Service Now
    Agile

  3. Solutions Consultant

    Oct 2021 - Jan 2022

    Itoc

    Itoc is an award-winning AWS Advanced Consulting Partner, achieving the 2021 AWS partner of the year award. Itoc works with their clients to deliver innovative, secure and scalable cloud solutions based on the Amazon Web Services platform.

    • Used CloudFormation and PowerShell as the Infrastructure as Code platform to provision a typical three tier web app structure.
    AWS
    Powershell

  4. Associate Cloud Engineer

    Jul 2021 - Oct 2021

    Domino's

    Domino's Australia is a leader in the fast-food industry, renowned for its innovative approach to pizza delivery and digital ordering. With a focus on technology, customer service, and operational efficiency, it has set benchmarks in the sector.

    • Internal escalation point to resolve application, integration, and cloud platform issues.
    • Wrote PowerShell automation to query Azure Monitor logs and SQL to generate vendor order and metrics reports and provide the information to internal stakeholders.
    • Wrote a PowerShell module to find and remediate the Azure Cosmos DB primary key rotation vulnerability.
    • Maintain technical documentation.
    • Participate in the change management lifecycle.
    Azure
    Powershell
    Confluence
    Agile
    SQL

  5. Infrastructure Engineer

    Apr 2018 - Jul 2021

    Boyce Chartered Accountants

    Boyce Chartered Accountants is ranked as the #1 Regional Accounting Firm in Australia in the AFR’s Top 100 Accounting Firms list. Boyce employees over 140 team members across 5 regional locations.

    • Rearchitected legacy infrastructure migrating from on-premises and private cloud to Azure leveraging the latest technologies.
    • Automated deployment of desktops and servers utilising MDT and WDS saving weeks of IT time per year.
    • Provided escalation point for all systems and platforms (VMWare, Windows, Azure, Veeam, etc.)
    • Created a fully automated CI/CD pipeline in Azure to create a secure custom file sharing experience for clients leveraging SharePoint and PowerShell.
    Azure
    Microsoft 365
    Powershell
    Confluence
    Agile
    Windows Server 2012-16
    Veeam
    Remote Desktop Services

  6. Support Engineer

    Jul 2015 - Apr 2018

    Anittel

    Anittel has received numerous awards including being in the CRN Fast 50 twice by delivering customised IT solutions to hundreds of companies in industries ranging from education, health and medical through to accounting and finance.

    • Planned, managed, and performed numerous migrations and upgrades of Windows Servers, VMWare vSphere, Hyper-V, Microsoft Exchange server as well as Office 365.
    • Wrote tools to automate time intensive tasks using PowerShell and Python.
    • As part of a team I helped develop a security solution that reduced the possibility of becoming a ransomware victim using a microservices architecture.
    Hyper-V
    Microsoft 365
    Powershell
    LabTech
    Connectwise
    Windows Server 208-16
    Veeam
    Remote Desktop Services
    vSphere

CERTIFICATIONS
#

MICROSOFT CERTIFIED AZURE SECURITY ENGINEER ASSOCIATE
Expired
MICROSOFT CERTIFIED AZURE SECURITY ENGINEER ASSOCIATE

Microsoft - 2020

MICROSOFT CERTIFIED AZURE ADMINISTRATOR ASSOCIATE
Expired
MICROSOFT CERTIFIED AZURE ADMINISTRATOR ASSOCIATE

Microsoft - 2019

MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE - SERVER 2012 R2
Active
MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE - SERVER 2012 R2

Microsoft - 2017

MICROSOFT CERTIFIED PROFESSIONAL
Active
MICROSOFT CERTIFIED PROFESSIONAL

Microsoft - 2016

VEEAM CERTIFIED TECHNICAL SALES PROFESSIONAL V9
Active
VEEAM CERTIFIED TECHNICAL SALES PROFESSIONAL V9

Veeam - 2021

LogicMonitor Certified Professional
Active
LogicMonitor Certified Professional

LogicMonitor - 2024